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Customer Service Staff (f)

Date: Aug 8, 2019

Location: Bekasi, JB, ID

Company: SCHOTT AG

International technology group • specialty glasses and glass-ceramics • more than 130 years experience • more than 15,500 employees in 34 countries • innovative ideas for the world of tomorrow


What’s your next milestone?

Customer Service Staff (f)


Our Business Unit Pharmaceutical Systems is one of the world’s leading manufacturers of pharmaceutical primary packaging and analytical lab services. More than 600 production lines in 13 countries worldwide produce more than 10 billion syringes, vials, ampoules, cartridges and special articles of tubing glass or polymer.

Your Profile
  • Bachelor degree in (Foreign) Trade or Economic
  • 25-30 years old
  • Minimum 2 years experience in customer service area in manufacturing company with B to B business
  • Skill: MS Office, SAP knowledge and CRM
  • Fluent in English both oral and written
  • Customer service oriented, team player, good in time management, structured thinking and communication
  • Having knowledge and understanding about ISO 9001 & 15378
Your Tasks
  • Order verification and entry: Verifies customer inquiries for completeness and correctness. Clarifies inconsistences with customers. Keys in data regarding customer inquiries in SAP and forwards order confirmations to dispatch and customers.
  • Order processing: Checks delivery notes and monitors delivery dates. Prepares invoices, shipping instructions and shipping orders. Initiates reserves for freight and bonus credit notes.
  • Complaints/credit notes: Checks customer complaints regarding logistic and commercial failures. Prepares credit notes. Initiates free delivery.
  • Customer inquiry: Answers customer inquiries regarding delivery date and quantity.
Your Benefits

Motivated and committed employees are essential to the success of our company.  We offer you a career with variety and creative freedom in a cooperative work environment. Your innovative ideas are the foundation for our success as a leading technology group. 

You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application: PT. SCHOTT Igar Glass, Human Resources, Singgih Budiarjo


PT. SCHOTT Igar Glass, Bekasi Human Resources, Singgih Budiarjo, +622128649934

Job Segment: ERP, Materials Science, Chemical Engineer, Pharmaceutical, Customer Service, Technology, Engineering, Science

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