About us

SCHOTT Electronic Packaging is a leading developer and manufacturer of hermetic housings and other components for the reliable, long-term protection of sensitive electronics. Our core technologies are glass-to-metal and ceramic-to-metal sealing, thermal sensing components as well as a variety of cutting-edge specialty glass competences.

Your Contribution

  • Install, configure, and maintain computer hardware, software, networks, and peripherals
  • Monitor and maintain IT systems to ensure optimal performance and reliability.
  • Diagnosing and resolving hardware, software, and network issues.
  • Provide technical support to employees through phone, email, or onsite assistance.
  • Manage user accounts, permissions, and access controls.
  • Perform system upgrades, backups, and disaster recovery procedures.
  • Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
  • Monitor network performance and troubleshoot connectivity issues.
  • Maintain documentation of IT systems, configurations, and procedures.
  • Coordinate with vendors for hardware procurement, software licensing, and technical support.
  • Support the implementation of new technologies and IT projects.
  • Ensure compliance with organizational IT policies and industry best practices.
  • Experience in Smart Manufacturing / Industry 4.0 environments, with knowledge of operating systems such as Linux, SQL databases, and industrial/machine communication protocols being an advantage.
  • Previous experience in working and supporting Artificial Intelligence (AI) technologies and solutions would be an advantage.
 
Location: Batam - Indonesia
 

Your Profile

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 2–5 years of experience in IT support, system administration, or network engineering.
  • Knowledge of Windows and Linux operating systems.
  • Experience with networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
  • Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and troubleshooting abilities.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple IT projects and priorities.
  • Strong ownership and accountability.
  • Ability to work independently and make sound technical decisions.
  • Good vendor and stakeholder management skills.
  • Willingness to provide after-hours support during critical incidents or scheduled maintenance.

Your Benefits

SCHOTT’s openness to promote your further development is just as great as our additional benefits. 

Discover a special corporate culture where everyone has the opportunity to develop their entire potential.

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Free Parking; International assignments; Multiple career opportunities; Situative learning

Please feel free to contact us


Job Segment: Computer Science, Thermal Engineering, Network Engineer, Cloud, Technical Support, Technology, Engineering