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Service Manager* SAP Basis

Date: Jan 9, 2021

Location: Mainz, DE

Company: SCHOTT AG

International technology group • specialty glasses and glass-ceramics • more than 130 years experience • 16,000 employees in around 34 countries • innovative ideas for the world of tomorrow


What’s your next milestone?

Service Manager* SAP Basis


You have a broad SAP know-how and experience in the support and administration of in-house SAP systems. You want to ensure the worldwide operation of SAP?


Then you are right with us!


To strengthen our SAP Basis & Infrastructure team within our Information Technology division at our headquarter in Mainz, we are looking for a Service Manager* SAP Basis to start as soon as possible.



Your Tasks

  • Your main tasks include ensuring a globally stable SAP Basis operation of approx. 40 SAP systems (ERP, HCM, CRM, GTS, GRC, BO/BI, PI, IDM, Solution Manager) with more than 5000 users worldwide
  • You are responsible for the operation and configuration of the Solution Manager
  • In addition, you are also responsible for the implementation of the S/4 Hana migration for the SAP Basis 
  • You act as an interface to departments outside of IT as well as other internal IT teams, such as Infrastructure, Logistics, HR, BI and CRM
  • You are responsible for the implementation of SAP upgrades and patches
  • The monitoring and continuous optimization of our SAP applications is also part of your responsibilities
  • You will be responsible for the technical coordination with external service providers

Your Profile

  • You have a bachelor’s degree in the field of (business-) informatics or a comparable education within information technology
  • You have 3-5 years of professional experience with focus on the operation of SAP application servers (ABAP/JAVA) 
  • Experience with the SAP Solution Manager, especially Transport Management, Service Management, Test Suite, Test Automation and Monitoring is essential
  • You have practical experience in the management of sub-projects as well as in problem analysis in the SAP Basis environment
  • You have a sound understanding of service management processes according to ITIL 
  • You show a structured and solution-oriented way of working as well as good communication skills, also in English

Your Benefits

Motivated and committed employees are essential to the success of our company. At SCHOTT, you will be able to expand your skillset in a cooperative and dynamic work environment. You will find a cooperative and dynamic work environment which encourages you to share your innovative ideas, supports your development and celebrates achieving successes with your team.


You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application: SCHOTT AG, Human Resources, Claudia Merten


SCHOTT AG, Mainz Human Resources, Claudia Merten, +496131663260

*profile matters – gender doesn´t

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